YHANDA Privacy Policy
Last Updated: November 24, 2025
YHANDA (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit a form, or interact with our company regarding construction, renovation, and related services.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
A. Information You Provide Directly
• IP address
• Browser type and device information
• Pages visited and time spent on the site
• Cookies and similar tracking technologies
B. Technical & Automatically Collected Information
• Name, phone number, email address
• Property address and project details
• Documents, photos, or files voluntarily uploaded
• Messages sent through forms, chat, or email
2. How We Use Your Information
We use the information we collect to:
• Respond to your inquiries and provide project estimates
• Schedule appointments and communicate about your project
• Maintain and improve our website and services Send transactional notifications (e.g., appointment reminders, project updates)
• For internal record-keeping and compliance
• To protect the security and integrity of our systems
To protect the security and integrity of our systems We do not sell your personal information.
3. Communications & Consent
When you submit a form or contact us, you consent to receiving relevant messages regarding your inquiry or services you request from YHANDA. Message & data rates may apply. Reply STOP to opt-out or HELP for help.
You may also unsubscribe from non-essential emails at any time using the link included in those emails.
4. Sharing Your Information
We may share your information only with:
• Verified subcontractors or vendors involved in your project
• Payment processors or financial service providers
• CRM, scheduling, or communication software we use to manage projects
• Service providers that assist us with website operations or analytics
• Government agencies or legal authorities when required by law
All partners and subcontractors are required to safeguard your information and use it only for your project.
We never share information for marketing by third parties.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to improve website performance, analytics, and user experience. You may disable cookies through your browser settings, though some features may not function optimally without them.
6. Data Security
We implement administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or misuse. However, no system is 100% secure, and we cannot guarantee absolute protection.
7. Data Retention
We retain your information only as long as needed to:
• Fulfill the purpose for which it was collected
• Complete your project
• Comply with legal, tax, and business obligations
After retention periods expire, data is securely deleted.
8. Your Rights
Depending on your location, you may have rights to:
• Access the personal information we hold about you
• Request corrections or updates
• Request deletion of your information (with certain legal exceptions)
• Withdraw or update your communication preferences
To make a request, contact us at: [email protected]
9. Third-Party Links
Our website may include links to external websites. We are not responsible for the privacy practices or content of those sites.
10. Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect information from minors.
11. Changes to This Policy
We may update this Privacy Policy at any time. The “Last Updated” date reflects the most recent revision. Your continued use of the site indicates acceptance of any changes.
12. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
YHANDA Email: [email protected]
